HR Operations & Admin Associate
Delhi, GurugramFull-time2–4 yrsPosted 4 days ago
Mid-level operations role at NTT DATA Services in Delhi and Gurugram. Needs 2–4 years and a degree.
About the role
We are seeking an HR Operations & Admin Associate with 2 to 4 years of relevant experience to support global Hire-to-Retire (H2R) processes within a Global HR Shared Services environment.
What you'll do
- Execute standard Hire-to-Retire transactions across the employee lifecycle, including onboarding, employee changes, records maintenance
- Respond to employee and manager inquiries and service requests through email, chat, phone, and HR case-management channels in a professional and timely manner
- Investigate and resolve routine HR queries using approved policies, knowledge content, SOPs, and process guidance
- Process HR transactions across enterprise HR platforms and related tools while ensuring accuracy, completeness, confidentiality, and timely completion
- Maintain accurate employee master data, transaction records, case notes, and supporting documentation in accordance with data privacy and internal control requirements
What you need
- HR operations
- ERP
- Excel
- SOP writing
- SAP
- Customer service
Good to have
- SuccessFactors
- ServiceNow
- PowerPoint
- Data privacy
- Internal controls