HR Operations & Admin Senior Analyst
Delhi, GurugramFull-time7–8 yrsPosted 5 days ago
Senior HR role at NTT DATA Services in Delhi and Gurugram. Needs 7–8 years and an MBA.
About the role
We are seeking an experienced HR Operations & Admin Senior Analyst with 7-8 years of relevant experience to support global Hire-to-Retire (H2R) processes within a Global HR Shared Services environment.
What you'll do
- Execute and coordinate complex HR operational activities across the employee lifecycle, ensuring accurate and timely processing in line with agreed service standards
- Serve as an escalation point for complex employee and manager HR inquiries, coordinating with relevant HR teams and stakeholders to drive resolution
- Coordinate with regional HR teams to ensure adherence to global HR policies, local requirements, and agreed operational processes
- Conduct root-cause analysis of recurring operational issues and support implementation of appropriate corrective and preventive actions
- Maintain and validate employee data across enterprise HR platforms, HR case management systems, and related workflow tools
What you need
- HR operations
- SAP
- MS Office
- SuccessFactors
- Excel
- ERP
Good to have
- ServiceNow
- PowerPoint
- Root cause analysis
- SOP writing