L3 Network Operations Engineer + Implementation Engineer(Mumbai/Gurgoan/Chennai location)
MumbaiFull-time10–18 yrsPosted 1 week ago
Leadership IT support role at NTT Data Singapore in Mumbai. Needs 10+ years.
About the role
L3 Network Operations Engineer + Implementation Engineer
What you'll do
- This role is in regional network team and this team manages APAC Network Operations + Project Implementations for one of the largest bank
- You would performing key role in this team as a SME and should be able to handle priority incidents independently and BAU changes implementation
- Gather the information from APAC branches IT teams related to Network, Processes, tools etc. and able to transfer knowledge to L2 team
- Support escalations and provide timely resolution related to Cisco SD-WAN, SASE, Enterprise, Data center network
- Active Involvement in problem tickets to provide RCA, improvement plans related to major and repeated incidents
What you need
- Firewalls
- Routing and switching
- ServiceNow
- Network security
- Root cause analysis
Good to have
- CCNP