Associate Collections Analyst

About the role

Associate Collections Analyst at NTT Managed Services. Supports with monitoring accounts receivable and proactively contacts clients/other external parties to collect outstanding payments.

What you'll do

• Supports with monitoring accounts receivable and proactively contacts clients/other external parties to collect outstanding payments
• Follows up on overdue invoices through emails, phone calls, or other communication channels to secure timely payment
• Maintains positive and professional communication with clients/other external parties to address billing inquiries, resolve disputes, and negotiate payment arrangements
• Supports with accurately applying received payments to appropriate client accounts and reconciles discrepancies
• Supports with investigating and resolving billing disputes or discrepancies with clients and internal stakeholders

What you need

• Collections
• Accounts receivable