L3 SOC Services Deployment Specialist
BengaluruFull-timeHybridJunior levelPosted 4 days ago
IT support role at NTT Managed Services in Bengaluru. Needs a B.Tech, B.E. or B.Sc. Hybrid.
About the role
The Collaboration Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to NTT clients. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning.
What you'll do
- Interacts with clients on site and remote to meet complex requirements of a solution
- Escalates unresolved problems and issues to the relevant third parties
- Responds to escalated client requests
- Escalates complex problems to the relevant third parties
- Writes reports and proposals and completes and maintains project documentation
What you need
- Networking
- CCNP
- Office 365
- VMware
- Firewalls
- Azure
Good to have
- ITIL
- CISSP
- Cloud security
- CEH
- CISM
- Terraform