Security Engineer (L1)
MumbaiFull-timeJunior levelPosted over a month ago
Cybersecurity role at NTT Managed Services in Mumbai.
About the role
Security Engineer (L1) at NTT Managed Services. Maintains the support process and ensures that requests for support are handled according to the procedures.
What you'll do
- Maintains the support process and ensures that requests for support are handled according to the procedures
- Identifies and resolves problems following agreed procedures
- Carries out agreed maintenance tasks
- Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required
- Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information