Security MS Engineer - PIM
ChennaiFull-timeJunior levelPosted over a month ago
Security role at NTT Managed Services in Chennai.
About the role
Skills in active listening techniques such as paraphrasing, probing for further relevant information, and refraining from interrupting. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s.
What you need
- SOP writing
- ITIL