SRE Enterprise Tech Support (Virtualization & Networking)
PuneFull-timeHybrid3–13 yrsPosted 1 week ago
Mid-level IT support role at Nutanix in Pune. Needs 3+ years and a B.Tech, B.E. or B.Sc. Hybrid.
About the role
Are you a top-tier Systems Reliability Engineer with a strong expertise in networking, virtualization, and cloud technologies, along with a passion for delivering exceptional customer support?
What you'll do
- Troubleshoot and resolve complex technical issues, ensuring high customer satisfaction
- Collaborate with developers to identify product defects and enhance serviceability
- Analyze customer data to mitigate risks and improve product reliability
- Foster partnerships with technology allies for collaborative issue resolution
- Contribute to and expand internal and external knowledge bases for continuous improvement
What you need
- Networking
- VMware
Good to have
- Troubleshooting
- Linux