Chat Support Executive
Zerakpur, HaryanaFull-timeFresher10k–₹20k a monthPosted 2 months ago
Entry-level customer support role at Om Ak Solutions in Zerakpur and Haryana. Open to freshers with a degree. Pays ₹10,000–20,000 a month.
About the role
Chat Support Executive at Om Ak Solutions. Respond to customer inquiries via live chat in a professional, friendly, and timely manner.
What you'll do
- Respond to customer inquiries via live chat in a professional, friendly, and timely manner
- Resolve customer issues related to products, services, or account inquiries with effective solutions
- Provide product recommendations, information, and assist with the ordering process
- Maintain accurate records of customer interactions, feedback, and issues in the CRM system
- Follow up with customers to ensure their issues have been resolved to their satisfaction
What you need
- Chat support
- CRM
- Upselling
- Problem solving
- Cross-selling
Good to have
- Customer service