Senior Manager, Platform Software Engineering

About the role

Leads one or more platform teams; defines tactical and key strategic elements for middleware evolution serving multiple consumers. Accountable for performance, cost control, and reliability outcomes; escalations for distributed debugging and upgrade safety. Drives significant cross-team improvements to observability, SLOs, and resilience patterns.

What you'll do

• Lead multiple platform teams to standardize middleware patterns and client libraries used by several consumer teams
• Establish group-level guardrails for APIs/SDKs, deprecation strategies, and upgrade playbooks; track adoption and risk
• Sponsor shared observability frameworks and capacity models across teams; review error-budget posture and corrective actions
• Leads teams and provides technical recommendations and guidance in designing software solutions and identifying, analyzing and ensuring alignment with requirements
• Manages the execution of processes to develop and guide new software features and enhancements following design specifications, ensuring accessibility

What you need

• SOP writing
• Structural design
• Test automation
• Performance management