Customer Service Engineer - Voice
GurugramFull-timeJunior levelPosted 1 week ago
Customer support role at Orange Business in Gurugram. Needs a B.Tech, B.E. or B.Sc.
About the role
As a Customer Service Engineer – Voice, you will provide 24×7 technical support to Orange Wholesale customers, ensuring timely resolution of Voice incidents. Acting as the primary point of contact for global customers, you will troubleshoot complex technical issues, coordinate with internal Network OINIS teams and external carrier partners, and deliver a consistently high level of customer experience.
What you need
- Customer service
Good to have
- Sales
- Telecom