Engineer - Advanced Support
GurugramFull-timeJunior levelPosted 1 week ago
Engineering role at Orange Business in Gurugram.
About the role
mission / role purpose• To provide next level technical support to backbone supervision centers by resolving low to medium complex proactive backbone network problems and contributing network performance business objectives key result / decision areas (outcomes)• To gain and apply technical and soft skills as per individual objectives• To achive functional KPI targets• To contribute to customer satisfaction and Network Performance KPI targets
What you'll do
- Provide next level technical assistance on the reactive incidents raised by global customer service centers and contribute to targeted customer satisfaction
What you need
- Telecom
- iOS
- C