Head Of Customer Integration
BengaluruFull-time5–9 yrsPosted 6 days ago
Senior customer support role at Orange Business in Bengaluru. Needs 5+ years.
About the role
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate.
What you'll do
- Select adoption champions to act as the connection between vendors, IT and the end-users. Start picking potential candidates from employees who are excited about the new…
- Build adoption champion community to encourage knowledge sharing among themselves
- Ensure migration plans are aligned with Digital transformation objectives of growth and efficiency
- Apply human-centered design thinking to incorporate feedback from all groups that are going to use the service. Although
- Help Enable identify system and tactical automation opportunities
What you need
- AWS
- GCP
- Root cause analysis
- Azure
- CI/CD
- ITIL
Good to have
- Machine learning
- Firewalls
- ServiceNow