Head Of Customer Integration
BengaluruFull-time5–9 yrsPosted 1 week ago
Senior customer support role at Orange Business in Bengaluru. Needs 5+ years.
About the role
Essential role related knowledge, skills, certifications, and experience
What you'll do
- Responsible for onboarding of Large International customers as per goals agreed for 2026
- Recognize adoption roadblocks such as proper training, lack of capabilities
- Select adoption champions to act as the connection between vendors, IT and the end-users. Start picking potential candidates from employees who are excited about the new…
- Build adoption champion community to encourage knowledge sharing among themselves
- Collaborate with GDO team to understand the business objectives and ensure alignment with service management team
What you need
- AWS
- GCP
- Root cause analysis
- Azure
- CI/CD
- ITIL
Good to have
- Machine learning
- Firewalls
- ServiceNow