Technology Specialist
Navi MumbaiFull-timeJunior levelPosted 6 days ago
Software engineering role at Orange Business in Navi Mumbai.
About the role
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. Genesys Cloud contact-centre automation, IVR and Architect development, routing, integrations, analytics, and CI/CD enablement.
What you'll do
- Genesys Cloud Development and Configuration
- Design, build, test, deploy, and maintain Genesys Cloud solutions across IVR and non-IVR markets
- Develop and enhance Genesys Cloud Architect call flows, including inbound, outbound, IVR, bot, and routing flows
- Agent/user provisioning and access models
- Data actions and workflow integrations
What you need
- REST APIs
- SQL
- JavaScript
- Python
- Git
- CI/CD
Good to have
- Test automation
- API testing
- Postman
- Azure
- ServiceNow
- Terraform