Copilot Engineer
PuneFull-timeJunior levelPosted 3 weeks ago
Engineering role at Orbia in Pune.
About the role
Copilot Engineer at Orbia. The Copilot Engineer will be responsible for.
What you'll do
- User Support & Issue Resolution (L2 / L3)
- Provide L2/L3 support for Microsoft 365 Copilot and Copilot Studio, resolving incidents and service requests within SLA
- Troubleshoot and resolve issues with Copilot agents, prompts, connectors, and M365 Copilot experiences
- Act as an escalation point for the service desk and citizen developers on Copilot topics
- Document root causes, known errors, and solutions in the knowledge base
What you need
- Office 365
- DLP