Principal Professional Services Engineer
MumbaiFull-time15–27 yrsPosted over a month ago
Leadership engineering role at Palo Alto Networks (india) Technologies in Mumbai. Needs 15+ years and a PhD.
About the role
The Customer Success team is critical to our customers and is a cornerstone of our success. As a team, we are responsible for the health of our customers and work to ensure they are getting the most out of our products.
What you'll do
- Serve as the lead strategic advisor and subject matter expert for customers undertaking a full-scale SOC modernization with XSIAM
- Lead multi-national SOC transformation programs, consolidating fragmented processes into a unified, AI-driven platform
- Direct enterprise-scale XSIAM deployments, guiding customers from initial strategy through to full operationalization
- Devise and oversee comprehensive log ingestion strategies to ensure high-quality data fuels the XSIAM platform
- Architect and implement sophisticated detection strategies and correlation rules to fortify customer defenses against advanced threats
What you need
- SIEM
- EDR
- Cloud security
- Customer success
Good to have
- CISSP
- Splunk