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Operations Associate

NoidaFull-time1–8 yrsPosted 1 week ago

Junior operations role at Paytm in Noida. Needs 1+ years.

About the role

includes all Post Live concerns such as Device Issues, Pay-out and Recon concern, Profile changes, Transaction The role is multi-functional and involves working with Business, Finance, Revenue Assurance and Onboarding. The role key essence to showcase the right creatives/communication at the portal that help

What you'll do

  • Play a crucial role in analyzing
  • Collaborate with other internal teams such as compliance, fraud and risk, business development
  • Work closely with the development team and provide recommendations for back-end tools that
  • Contribute to process improvement in merchant support by identifying sources of merchant issues
  • Develop comprehensive project plans along with key stakeholders

What you need

  • SQL
  • Cross-selling
  • Problem solving
  • Data analysis
  • Customer service
  • Process improvement

Good to have

  • JIRA

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