Consultant

About the role

The Risk Operations team is a critical function within PayU's Risk Organization, dedicated to safeguarding the company's financial ecosystem through advanced risk management and fraud prevention strategies. Based in Gurgaon, our team operates at the forefront of fintech risk management, utilizing cutting-edge technologies and data-driven approaches to protect merchants and customers while ensuring business continuity.

What you'll do

• Monitor merchant accounts on a daily basis, reviewing transaction volumes, patterns, and behavior for any signs of risk or policy violations
• Review and action alerts generated by our risk monitoring systems; prioritizing cases based on severity
• Investigate flagged merchants by analyzing transaction data, reviewing business details, and checking for red flags such as unusual spikes, high chargebacks
• Escalate complex or high-risk cases to senior analysts with a well-documented summary of findings
• Track and record chargeback and dispute trends, highlighting merchants that show consistent issues

What you need

• Excel
• Risk management