Guest Service Associate (Front Office) V5.0 (Apprenticeship)
MumbaiApprenticeshipFresher14k–₹18k a monthPosted open since mar 2025
Hospitality apprenticeship at Pebble Street Hospitality in Mumbai. Needs Class 12. Stipend ₹14,000–18,000 a month.
About the role
Creating an appropriate atmosphere for guests that’s in line with the restaurant or bar’s image or branding. Providing a point of contact for customer feedback and helping to resolve any customer issues. Providing personalised service and assistance for large parties of guests and VIPs. Ensuring cleanliness and hygiene standards are met in the front of house area.
What you'll do
- Managing bookings, either in person, over the phone, or online
- Providing waiting times to customers who are not pre-booked
- Creating an appropriate atmosphere for guests that’s in line with the restaurant or bar’s image or branding
- Providing a point of contact for customer feedback and helping to resolve any customer issues
- Providing personalised service and assistance for large parties of guests and VIPs
What you need
- Guest service
- Front office
- Hospitality
- Branding