Technical Project Manager

About the role

We’re looking for a Technical Project Manager to support the day-to-day operations of our CORE product team, specifically ELMS and CompMS, the platforms our clients use to manage clinical education workflows such as rotations, placements, competency tracking, and credentialing. This is an execution and operations role, not a roadmap-ownership role.

What you'll do

• Own the client request intake process end to end: triage incoming requests, categorize them, route them to the correct product or engineering owner
• Keep the backlog organized and current: ensure tickets are correctly tagged, prioritized in the right queue
• Communicate work outcomes clearly: write and publish release notes, status updates, and close-the-loop communications for CS, Support, and clients after each release
• Conduct lightweight discovery and requirements gathering when a request needs clarification: talk directly to CS, Support, or clients
• Partner closely with CS and Support: they are your primary signal source. Turn recurring asks and escalations into properly scoped, routed

What you need

• Business analysis
• JIRA
• Confluence