Temp/Intern NEX
HyderabadInternshipInternshipPosted 2 days ago
IT support internship at Percepta in Hyderabad.
About the role
Temp/Intern NEX at Percepta. Provide technical support by trouble shooting PC hardware and software.
What you'll do
- Provide technical support by trouble shooting PC hardware and software
- Perform administrative functions as required
- Monitor and resolve all Service Now tickets within established service level agreements
- Understand and enforce TTEC GISR security policies and procedures
- Complete assigned tickets within established service level agreements
What you need
- Hardware
- Troubleshooting
- ServiceNow
- Windows