Hiring For L1 & L2 Deskside Support Technician
BengaluruFull-time2–6 yrs2 L–₹6 L a yearPosted 1 week ago
Mid-level technician role at PradeepIT Consulting Services in Bengaluru. Needs 2+ years. Pays ₹2–6 LPA.
About the role
The Desktop Support Technician is responsible for receiving, tracking, documenting, resolving, or escalating all internal or external customer-identified application and hardware issues The Desktop Support Technician is responsible for receiving, tracking, documenting, resolving, or escalating all internal or external customer-identified application and hardware issues
What you'll do
- Support for Installation of Windows OS, MacOS, iOS, Linux, and Ubuntu
- SMT, CMDB and EDMT tools update on regular basis with required data quality on all IT-Assets
- Coordinate on the required repair with OEM / Suppliers / Vendors: HP, Lenovo, Microsoft, Toshiba, Fujitsu, Lexmark, Etc
- Hands-on Support on deployed Hardware for Bosch projects as per BD specifications
- Virus scanning (Cameras/CD/DVD/USB Devices etc.,)
What you need
- Troubleshooting
- iOS
- Linux
- Ticketing tools
- Office 365
- Active Directory