CX - Senior Manager
BengaluruFull-timeSenior levelPosted 3 weeks ago
Senior customer support role at PricewaterhouseCoopers Service Delivery Center (Bangalore) in Bengaluru.
About the role
You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is y
What you'll do
- Work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration
- Leading Oracle lead-to-revenue engagements from discovery through configuration, testing, deployment, and post-go-live support
- Advising clients on customer journey processes across lead management, sales automation, marketing automation, subscription management, and revenue recognition workflows
- Translating business needs into scalable Oracle and Zuora solution designs that support billing, collections, quote-to-cash, and customer data management activities
- Reviewing solution configurations, data migration activities, and integration design to validate alignment with client requirements and platform capabilities
What you need
- Sales
- Marketing automation