Client Solutions Associate
NoidaFull-time1–4 yrsPosted 1 week ago
Junior operations role at PrismHR in Noida. Needs 1+ years and a diploma.
About the role
The Client Solutions Specialist, TLM will assist clients, providing them with innovative solutions and unparalleled services. This will be accomplished through implementing and supporting their custom timekeeping services.
What you'll do
- Implement time and labor management systems for clientele according to their respective business needs
- Assess client configuration requests and offer solutions to meet the client's overall objective
- Promptly address and reply to client emails and phone calls via phone/email queue
- Ensure all project-related documents and trackers are routinely up to date
- Provide guidance and best practices to clients on how to use and optimize the software
What you need
- Excel
- MS Office
- PowerPoint
- Coordination
- Problem solving
Good to have
- Customer service