Front Office Associate
CoimbatoreFull-time0–3 yrsPosted 1 week ago
Junior hospitality role at PSG & Sons' Charities in Coimbatore. Open to freshers; up to 3 years, with a degree.
About the role
We are seeking a highly motivated and friendly Front Office Associate to join our dynamic team at our prestigious hotel. This role requires excellent communication, customer service, and organizational skills to provide a seamless stay for hotel guests.
What you'll do
- Greet guests promptly and professionally, register them by verifying identification, and efficiently handle the guest check-in and check-out procedures
- Provide guests with relevant information about hotel amenities and services, operating hours, local area attractions, and procedures
- Manage guest reservations via phone, email, and online booking systems, ensuring accurate room availability and guest details
- Maintain a clean and organized front desk area and keep accurate guest records, update room status, and front office desk log relevant information
- Prepare vouchers, day to day cash transactions and maintain the ledgers and registers of internal and external official communications, and other clerical works
What you need
- Front office
- Hospitality
- Customer service
- Communication
- Reservations