Lead Client Services Analyst
BengaluruFull-time8–10 yrsPosted 5 days ago
Senior customer support role at Publicis Groupe (incl. Publicis Sapient) in Bengaluru. Needs 8–10 years and a degree.
About the role
As a Lead Client Services Analyst, you’ll leverage your strong leadership skills to manage team roles, responsibilities, and performance. You’ll play a crucial role in hiring and building a cohesive team, fostering a positive culture through mentoring and goal setting. Your project management expertise will ensure timely and accurate project delivery, while your ability to identify process efficiencies will drive productivity.
What you'll do
- Demonstrate strong leadership by managing team roles, responsibilities, and performance
- Oversee hiring to build a cohesive team
- Cultivate a positive team culture through mentoring and goal setting
- Encourage open communication and collaboration
- Recognize and celebrate team achievements to boost morale
What you need
- Affiliate marketing
- IPR
- Learning and development
- Communication
- Performance marketing