License Compliance Specialist

About the role

As a License Compliance Specialist you will be performing User Assessment audits on customers with single or dual databases and managing UCA mailbox by reviewing customer files, confirming license count and the type in QAD. You will also collaborate with customers and internal teams for missing or corrupt data and you will handle the process of sending to the customers the assessment request as well as initiate post audit transactions.

What you'll do

• Conduct and analyze software usage audits on customers with single or dual databases and post results to the UCA customer record
• Manage UCA mailbox and UCA database Customer records. This includes reviewing customer files, confirming license count and type and updating customer records
• Communicate with other departments and customers regarding customer data changes to ensure accuracy
• Manage mailings to customers
• This includes setting the appropriate flags for the different stages of statuses, ensuring contact name and email address fields are populated

What you need

• Compliance
• Negotiation
• Documentation