Business Operations Analyst, Processor
BengaluruFull-time6–11 yrsPosted 5 days ago
Senior operations role at Qualcomm in Bengaluru. Needs 6+ years and an MBA, BBA or B.Tech.
About the role
Individual Responsibilities (transactional and analytics) – daily & weekly activities of master data management and Company verifications, validation, and system updates. Individuals will require evening calls for reviews and transition of activities.
What you'll do
- Support stakeholders with daily/weekly/monthly reports in Salesforce and build / maintain CRM dashboard
- Tracking and reporting master data updates, audit dormant accounts and parent account / tier mappings
- Maintain / update customers’ billing and shipping updates in QCT/Corp Oracle database
- Ensure accurate and timely completion of activities with complete ownership and accountability
- Working closely with HQ and global region teams with regular interaction to reviews, drive transition calls, process documentation for all activities
What you need
- Salesforce
- Excel
- CRM
- Tableau
- Problem solving
- Reporting
Good to have
- Oracle Database