Client Success Associate
ChennaiFull-timeJunior levelPosted 1 week ago
Junior customer support role at Qube Cinema in Chennai. Needs a degree.
About the role
Streamline client account management process, enhancing operational efficiency and improve overall client satisfaction. Gather and analyze the client feedback to enhance product features and drive continuous improvement. Open to work in 24*7 Shifts, rotational weekly off, working from office environment
What you'll do
- Facilitate effective communication between clients and the development team, reducing turnaround time and ensure product meet the client's requirements
- Develop and nurture strong relationships with major industry players
- Work cross-functionally with other teams to ensure a seamless customer experience
What you need
- Communication