Collection Officer
AligarhFull-time0–2 yrs1.8 L–₹3 L a yearPosted 1 week ago
Entry-level finance role at Quess Corp in Aligarh. Open to freshers; up to 2 years, with Class 12. Pays ₹1.8–3 LPA.
About the role
As a Collection Officer, you will play a crucial role in managing the recovery of outstanding payments and improving customer relations. Your responsibilities will include fieldwork, follow-ups on overdue payments, and negotiating settlements, all aimed at achieving efficient loan recovery and delinquency management.
What you'll do
- Conduct field collections to recover overdue payments and outstanding debts
- Engage in collection calling and follow up with customers regarding EMI reminders and payment due dates
- Negotiate payment settlements with customers to resolve their overdue accounts effectively
- Track payments and maintain accurate records of all interactions and collection activities
- Build strong relationships with customers to facilitate communication and improve collection outcomes
What you need
- Negotiation
- Collections