Collection Officer
GwaliorFull-time0–2 yrs1.9 L–₹3 L a yearPosted over a month ago
Entry-level finance role at Quess Corp in Gwalior. Open to freshers; up to 2 years, with an MBA, B.Com or BBA. Pays ₹1.9–3 LPA.
About the role
A Collection Officer is responsible for managing overdue payments, contacting customers for payment recovery, maintaining records, and ensuring timely collection while maintaining positive customer relationships.
What you'll do
- Contact customers through calls, emails, or visits regarding pending payments
- Follow up on overdue accounts and ensure timely recovery of outstanding amounts
- Negotiate repayment plans with customers as per company policies
- Maintain accurate records of collection activities and customer interactions
- Coordinate with internal teams such as Sales, Finance, and Operations
What you need
- Excel
- Negotiation
- Sales
- Compliance
Good to have
- Customer service
- Collections