Hotel Reservations_ Reservations Coordinator

About the role

As a Reservations Coordinator , you embody a unique blend of precision, efficiency, and a customer-centric approach, elevating our Reservations Team. Your role is instrumental in ensuring seamless and top-notch service, where attention to detail meets a passion for enhancing the guest experience. You will convert booking enquiries into sales, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level.

What you'll do

• Convert booking enquiries into sales, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level
• Maximize sales and profitability by monitoring consumer demands and upselling in order to achieve targets
• Work proactively to ensure guest satisfaction and the smooth running of the reservations department

What you need

• Reservations
• Hospitality
• Communication