Restaurant Manager
FaridabadFull-time4–6 yrsPosted 2 weeks ago
Mid-level hospitality role at Radisson Hotel Group in Faridabad. Needs 4–6 years and a hotel management degree, diploma or BBA.
About the role
Responsible for managing the day-to-day restaurant operations of a five-star hotel, ensuring exceptional guest experiences, consistent service standards, operational efficiency, and achievement of revenue and profitability targets.
What you'll do
- Oversee daily restaurant operations, ensuring seamless service delivery in line with five-star hotel standards and brand SOPs
- Ensure exceptional guest satisfaction through personalized service, effective complaint handling, and prompt service recovery
- Lead, motivate, and develop the restaurant team through regular briefings, training, and performance monitoring
- Drive revenue through suggestive selling, upselling, menu knowledge, and effective guest engagement
- Monitor food and beverage costs, inventory, breakage, wastage, and operating expenses
What you need
- Hospitality
- SOP writing
- Food safety
- Communication
- Complaint handling