DGM - IT Operations
KolkataFull-timeSenior levelPosted 2 months ago
Senior IT support role at Randstad in Kolkata. Needs an MBA.
About the role
Lead end-to-end implementation of Microsoft Dynamics 365 Business Central across Finance, Procurement, Inventory, HR, Payroll, Sales, and CRM modules. Manage implementation partners, system integrators, and external consultants. Drive on-time, on-budget go-live with minimum business disruption. Lead user training, change management, and post-go-live stabilisation.
What you'll do
- Lead end-to-end implementation of Microsoft Dynamics 365 Business Central across Finance, Procurement, Inventory, HR, Payroll, Sales, and CRM modules
- Manage implementation partners, system integrators, and external consultants
- Drive on-time, on-budget go-live with minimum business disruption
- Lead user training, change management, and post-go-live stabilisation
- Establish ERP governance, master data management, access controls, and SOPs
What you need
- ERP
- POS
- Microsoft Dynamics
- ISO 27001
- Data privacy
- Dashboarding
Good to have
- AWS
- GCP
- Azure
- CRM
- SOP writing
- Financial reporting