E Commerce Operations Manager
BengaluruFull-time4–6 yrsPosted 2 months ago
Mid-level operations role at Randstad in Bengaluru. Needs 4–6 years.
About the role
demo scheduling, dispatch, delivery, returns, SLA tracking. picking, packing, inventory audits, stock accuracy. routing, agent coverage, on-time performance. When something breaks, you're the first call, not the last. You track the numbers daily and flag what's slipping before it becomes a problem. Writing them, training the team on them, making sure they're followed.
What you'll do
- Own Daily ops execution: demo scheduling, dispatch, delivery, returns, SLA tracking
- Managing and developing a team of operations executives
What you need
- SOP writing
- Coordination
- Reporting
- Excel
- Last-mile delivery
- Warehouse operations