Referral Partner Relationship Manager
GurugramFull-time2–5 yrsPosted 1 week ago
Mid-level finance role at Randstad in Gurugram. Needs 2+ years and a B.Com, BBA or MBA.
About the role
The Referral Partner Relationship Manager will play a pivotal role in scaling the BNPL (Buy Now Pay Later) business to achieve the ambitious target of ₹150 CR book for the current financial year. This role requires continuous onboarding of dealer-borrowers and anchors, followed by relationship management to ensure retention and seamless BAU (Business As Usual) operations.
What you'll do
- Referral Partner Training: Conduct regular training and refresher sessions on the portal to ensure RP readiness and efficiency
- Dealer Onboarding: Ensure timely onboarding of dealers and leads within defined TAT (Turnaround Time)
- Pendency Resolution: Track and communicate pendency cases; coordinate with Credit, Operations, and Referral Partners for swift resolution
- Tech Issue Management: Facilitate timely resolution of technical issues related to lead generation and processing
- Invoicing & Disbursal: Ensure accurate invoicing and prompt disbursal for onboarded borrowers
Good to have
- Channel sales