Senior Associate, Mid Office Operations
HyderabadFull-timeMid levelPosted over a month ago
Mid-level operations role at Randstad in Hyderabad.
About the role
The Talent App support role support talent through a digital journey from Randstad App download to hire.
What you'll do
- Proactively support Talent through every phase of the onboarding process from initial sign-up to achieving work ready status
- Talent Communication and Support
- Manage and maintain effective communication with talent across various digital and direct channels, specifically including telephone calls, live chat
- Technical and User Support
- Acts as the first point of contact for app troubleshooting and technical support related, resolving common issues efficiently
What you need
- Process improvement
- Chat support