Telecaller - Full Time

About the role

We are seeking a motivated and enthusiastic Tele caller to join our team. The Tele caller will be responsible for contacting potential or existing customers to promote products or services, handle inquiries, provide information, and solve customer issues. The ideal candidate should have excellent communication skills, a pleasant demeanor, and the ability to handle rejections professionally.

What you'll do

• Make outbound calls to potential customers to inform them about products or services
• Answer inbound calls from existing or potential customers and address their inquiries
• Follow up on leads and maintain a detailed record of calls and customer information
• Engage with customers in a friendly and professional manner to build rapport
• Handle customer complaints or concerns and provide appropriate solutions

What you need

• CRM
• Sales
• Voice process
• Communication

Good to have

• Customer service