Call Center Executive (Apprenticeship)
BhilwaraApprenticeshipFresher8.2k–₹15k a monthPosted 2 weeks ago
Customer support apprenticeship at Rcm Consumer Products in Bhilwara. Needs Class 10. Stipend ₹8,200–15,000 a month.
About the role
The Call Center Executive will be responsible for handling incoming and outgoing customer calls, addressing customer queries, providing accurate information about company products and services, and ensuring a positive customer experience. The role involves resolving customer complaints, maintaining records of customer interactions, coordinating with relevant departments for timely issue resolution, and following up with customers to ensure satisfaction.
What you'll do
- Responsible for handling incoming and outgoing customer calls, addressing customer queries, providing accurate information about company products and services
- Responsible for achieving assigned targets related to call quality, customer satisfaction, and productivity while adhering to company policies and communication standards
What you need
- Communication