JC Field Engineer_DET
GodhraFull-time0–2 yrsPosted yesterday
Entry-level electrical and electronics role at Reliance Jio in Godhra. Open to freshers; up to 2 years.
About the role
Monitor Network and Service touch points of given work area in NOC. Raising alerts within team in case of any threshold crossing alerts Monitor TT alerts and addressing basic L1 issues Coordinating with Circle for Fibre, Utility and other issues Ensure customer problems are resolved as per the TAT and SLA.
What you'll do
- Monitor Network and Service touch points of given work area in NOC
- Monitor Dashboards and Performance KPIs
- Monitor TT alerts and addressing basic L1 issues
- Coordinating with Circle for Fibre, Utility and other issues
- Ensure customer problems are resolved as per the TAT and SLA
What you need
- MIS reporting