JC Home Connect Master Supervisor C
ChirkundaFull-time5–8 yrsPosted 4 days ago
Senior customer support role at Reliance Jio in Chirkunda. Needs 5–8 years and a B.Tech, B.E. or diploma.
About the role
Source and train technicians by teeing up with target colleges Conduct classroom and on the job trainings for technicians Mentor and guide technicians to enhance productivity Ensure zero defect execution of home connect activity Drive home connect installation and fault repair related SLA Ensure adherence to processes as per company defined SLAs
What you'll do
- Source and train technicians by teeing up with target colleges
- Conduct classroom and on the job trainings for technicians
- Mentor and guide technicians to enhance productivity
- Ensure zero defect execution of home connect activity
- Drive home connect installation and fault repair related SLA
What you need
- Communication