JC Senior Digital Repair Specialist
UdhampurFull-time2–4 yrsPosted 4 days ago
Mid-level technician role at Reliance Jio in Udhampur. Needs 2–4 years and a diploma.
About the role
Ensure availability and manage upgrades or terminations Conduct initial training, reskilling, upskilling, and periodic Track KPIs and performance metrics of partners and technicians Take corrective actions based on evaluation outcomes Guide and support issue resolution within TAT to ensure customer Conduct audits, inventory reconciliation and FTTx device inspections
What you'll do
- Ensure availability and manage upgrades or terminations
- Conduct initial training, reskilling, upskilling, and periodic
- Deliver hands-on field training through OJTs
- Track KPIs and performance metrics of partners and technicians
- Take corrective actions based on evaluation outcomes
What you need
- CRM
- Reconciliation