All roles at RELX India (Pvt) Ltd L&P div Company

Salesforce Software Engineer

ChennaiFull-time3–6 yrsPosted over a month ago

Mid-level software engineering role at RELX India (Pvt) Ltd L&P div Company in Chennai. Needs 3+ years and a B.Tech or B.E..

About the role

This position performs moderately difficult research, design, and software development assignments within the Salesforce ecosystem, with a focus on Service Cloud , Experience Cloud , and AI-powered solutions (Agent force, Einstein, and related generative/predictive AI tooling).

What you'll do

  • Interface with business analysts, product owners, and other technical personnel to finalize requirements for Service Cloud, Experience Cloud, and AI-driven features
  • Write and review portions of detailed specifications for the development of system components of moderate complexity, including Apex classes, LWC components, Flows
  • Work closely with other development team members to understand moderately complex product requirements and translate them into scalable Salesforce solutions
  • Design, build, and maintain Service Cloud capabilities (case routing, Omni-Channel, Knowledge, automation) that support large-scale support operations
  • Design, build, and maintain Experience Cloud portals and self-service experiences for internal and external users

What you need

  • Salesforce
  • Agile
  • Jest
  • Data modelling
  • LLMs
  • CI/CD

Good to have

  • SQL
  • JavaScript
  • Java
  • C++
  • .NET
  • HTML

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