Service Planner - Thoraipakkam
Tamil NaduContract1–3 yrsPosted open since oct 2024
Junior supply chain contract role at Rentokil Initial in Tamil Nadu. Needs 1–3 years and a degree.
About the role
Service Planner - Thoraipakkam at Rentokil Initial. Know and develop proficiency in handling internal company software platforms ie iCABS, ServiceTrak and any other systems that may be introduced.
What you'll do
- Know and develop proficiency in handling internal company software platforms ie iCABS, ServiceTrak and any other systems that may be introduced
- Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily
- Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints
- Liaise with Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely
- Ensure customer service-related complaints or termination notifications are attended to effectively and promptly
Good to have
- Negotiation