Jira Cloud Administrator / Support Specialist (Mid-Level / Senior)
BengaluruFull-timeMid levelPosted 6 days ago
Mid-level DevOps and cloud role at Rohde & Schwarz GmbH & Co. KG in Bengaluru.
About the role
Jira Cloud Administrator / Support Specialist (Mid-Level / Senior) at Rohde & Schwarz GmbH & Co. KG. Administer, configure, and maintain the Jira Cloud platform to ensure stability, scalability, and high performance.
What you'll do
- Administer, configure, and maintain the Jira Cloud platform to ensure stability, scalability, and high performance
- Manage projects, workflows, issue types, screens, fields, schemes, and permissions across multiple teams and business units.Provide 2nd and 3rd level support for…
- Troubleshoot platform and configuration issues, perform root cause analysis, and implement sustainable fixes
- Design and optimize Jira workflows, automation rules, and governance models to support agile and ITSM processes
- Collaborate with stakeholders to gather requirements and translate them into effective Jira configurations and solutions
What you need
- JIRA
- Azure
- Root cause analysis
- IAM
- REST APIs
- Confluence