Senior-Level Administrator for Agentic Development Tools

About the role

You operate and maintain SaaS environments (Cursor and Github Copilot) and developer IDEs (VisualStudio Code, Jetbrains, VisualStudio Classic, Cursor, Qt Creator) You ensure platform stability and security, including incident response and troubleshooting. You optimize the performance, scalability and cost-efficiency of the infrastructure.

What you'll do

• Monitor systems proactively to ensure high availability, detect incidents early and perform root cause analysis
• Analyze support tickets to identify recurring issues and implement improvements that reduce manual support effort
• Develop and maintain automation scripts and internal applications using Python and Bash to improve efficiency and reduce manual tasks
• Support release and change management activities in line with internal processes and guidelines
• Create and maintain documentation, standard operating procedures, troubleshooting guides and operational guidelines

What you need

• Python
• Incident response
• Root cause analysis
• SOP writing
• Git
• Bash