Test system Support
BengaluruFull-timeJunior levelPosted over a month ago
IT support role at Rohde & Schwarz GmbH & Co. KG in Bengaluru.
About the role
Support Customer Tickets, Visit & resolve ATE issues within specified timelines (lowest TAT). Collect user requirements & Feedback, Root cause Analysis (RCA), VAN, VSA, VSG Test Instrument & Digital interface Support. Rack Installation & Commissioning, support FAT & SAT. Support Customer Trainings, System Documentation, Calibration & verification
What you'll do
- Support Customer Tickets, Visit & resolve ATE issues within specified timelines (lowest TAT)
- Collect user requirements & Feedback, Root cause Analysis (RCA), VAN, VSA, VSG Test Instrument & Digital interface Support
- Support Customer Trainings, System Documentation, Calibration & verification
- Achieve goals by assessing current client needs and collaborating with internal & external stakeholders
What you need
- Root cause analysis
- C#
- SQL
- Python