Service Training and development Manager
ChennaiFull-time7–9 yrsPosted open since may 2025
Senior software engineering role at Royal Enfield in Chennai. Needs 7–9 years and a B.Tech or B.E..
About the role
The Service Training Executive will be responsible for developing, conducting, and continuously enhancing technical and soft-skill training programs for EV service personnel across the network. This role ensures that service technicians, customer support staff, and dealership personnel are well-versed in the latest EV technologies, diagnostics, repair procedures, and safety protocols.
What you'll do
- Training Development & Delivery
- Design and develop training modules (technical, functional, and customer-centric) specific to EV 2-wheelers
- Conduct regular classroom and on-field training sessions for service technicians, dealership staff, and service advisors
- Use a mix of training methodologies – hands-on, digital simulations, and assessments – to ensure effective knowledge retention
- Collaborate with R&D, Quality, and Service Engineering teams to create accurate and updated content
What you need
- SOP writing