Trainee, Bank Card Admin
BengaluruFull-timeFresherPosted over a month ago
Entry-level banking role at Saks OFF 5TH in Bengaluru. Open to freshers with a B.Com, MBA or Class 10.
About the role
In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores. Since 2013, both Saks Off 5th and Saks Fifth Avenue have been owned by the Hudson's Bay Company (HBC).
What you'll do
- Process involves handling customer disputes/Inquiries relating to card transactions for third party credit cards and in-house cards
- Respond to store inquiries (chargebacks, disputes), including resolving any escalated issues
- Performs proper review and investigates disputed card transactions by collecting sufficient information to explore every opportunity to identify recovery opportunities…
- With little supervision and direction, analyzes disputed transactions to determine the appropriate response and backup documentation requirements to defend disputes
- Ensure completion of accurate and complete accounting activity for the bankcards at banners Protect the assets of the company by ensuring that all…
What you need
- Excel
- Accounting
- Audit
- Customer service
- PowerPoint
- Internal controls
Good to have
- Sales